Privacy Policy

ÜMAIN (hereinafter "we", "our" or "the Agency") is committed to protecting the privacy of users of its website. This privacy policy describes how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

2. Data Collected

We collect the following data:

Data you provide directly:

• First and last name
• Email address
• Phone number
• Company name
• Content of your message via the contact form
• Your answers to the project questionnaire (project type, budget, desired timeline)

Data collected automatically:

• IP address (anonymized)
• Browsing data (pages visited, visit duration)
• Browser type and device used

3. Purposes of Processing

Your data is collected to:

• Respond to your contact, quote and callback requests
• Improve our website and services
• Establish anonymous traffic statistics
• Measure the effectiveness of our advertising campaigns (only with your consent)
• Comply with our legal obligations

4. Legal Basis for Processing

Our processing is based on:

• Your consent: for the use of analytical and advertising cookies (Meta Pixel)
• Pre-contractual measures: for processing your quote, estimate and callback requests
• Legitimate interest: to improve our services and website

5. Data Recipients

Your data may be transmitted to:

• Our internal team for processing your requests
• Our technical subcontractors (hosting, emailing, request storage)
• Meta (Facebook / Instagram), for measuring our advertising campaigns, only if you have consented to marketing cookies
• Competent authorities if required by law

We never sell your personal data to third parties.

6. Data Retention Period

Your data is retained:

• Contact data: 3 years after the last contact
• Client data: duration of the business relationship + 5 years
• Cookies: 13 months maximum

7. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access: obtain confirmation of the processing of your data
• Right of rectification: correct your inaccurate data
• Right to erasure: request the deletion of your data
• Right to restriction: limit the processing of your data
• Right to portability: retrieve your data in a structured format
• Right to object: object to the processing of your data

To exercise your rights, contact us at: contact@weareumain.com

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction. Our website uses the HTTPS protocol to secure data exchanges.

9. International Transfers

Some of our service providers (hosting, analytics) may be located outside the European Union. In such cases, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decision).

10. Complaint to the CNIL

If you believe that the processing of your data does not comply with regulations, you can file a complaint with the CNIL:

11. Policy Modifications

We reserve the right to modify this privacy policy at any time. The date of the last update will always be indicated at the top of this page.

12. Contact Us

For any questions regarding this policy or your personal data:

contact@weareumain.com