Google Ads / SEASocial AdsDigital Strategy

SunityE-commerce / Solar Energy8 months

Sunity: adding lead generation to reduce e-commerce dependency

We supported this solar kit startup by adding a lead generation system for high average basket products, complementing their existing e-commerce.

85
Leads/month
32
Cost per Lead
28%
Conversion
+180K€
Additional Revenue
!

The Challenge

Sunity, a French plug & play solar kit startup, had a performing e-commerce but faced challenges on premium products.

Initial context:

  • Established e-commerce with good performance
  • High average basket: €600-1200 for complete kits
  • Significant cart abandonment on large baskets
  • Hesitant customers without personalized support
  • Technical products requiring advice
  • Issue:

  • Total dependency on classic e-commerce funnel
  • Loss of potential customers who don't dare order alone
  • No channel for custom or complex projects
  • Objectives:

  • Create a qualified lead channel to complement e-commerce
  • Convert hesitant customers through personalized support
  • Increase overall revenue without cannibalizing e-commerce
  • *

    Our Solution

    We implemented a lead generation system alongside e-commerce:

    Capture strategy:

  • Creation of quote/advice request forms
  • Dedicated landing pages for custom projects
  • Smart pop-ups targeting hesitant visitors
  • Qualifying chatbot to direct to the right channel
  • Dedicated lead campaigns:

  • Google Ads Search on "advice", "quote", "installation" queries
  • Meta Ads targeting homeowners with solar projects
  • Retargeting of cart abandonments > €500
  • Nurturing and conversion:

  • Automated email sequences post-lead
  • Quick qualification calls
  • Personalized quotes within 24h
  • +

    The Results

    The lead channel transformed growth:

    Lead performance:

  • 85 qualified leads/month generated
  • Cost per lead: €32
  • Lead → sale conversion rate: 28%
  • Business impact:

  • Additional revenue: +€180,000 over 8 months
  • Average lead basket: €890 (vs €520 e-commerce)
  • Cart abandonment reduced by 35% on large baskets
  • E-commerce synergy:

  • No cannibalization of existing channel
  • +22% overall revenue
  • Better prospect qualification
  • 85
    Leads/month
    32
    Cost per Lead
    28%
    Conversion
    +180K€
    Additional Revenue

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